In Kassatellen.nl, you do not register tips. It is customary within the hospitality industry for the employees of the company to manage the tip jar, not the company itself.


What do you do with tips?

Employees keep the tips separate throughout the day (shift). That means that when a guest pays in cash, the surplus is taken out of the cash register and put into the tip jar. If the guest pays by card, you do the same thing. You let the guest pay the total amount by card and then take the tip in cash from the cash register and put it in the tip jar.

An example calculation:

  • The total bill is 46 EUR.
  • The guest pays 50 EUR by card.
  • The employee takes 4 EUR in cash from the cash register and puts it in the tip jar.

Still having a cash discrepancy?

Often, you will see that large cash discrepancies are the result of tips that have not been taken out of the cash register and put in the tip jar. It is therefor advisable to always check first whether the employees have handled the tips properly. If you still have a cash discrepancy, it could be that the employee did not actually count the present cash to fill in under Cash, but instead read this amount from the cash register.

It could also be that the employee who prepares the cash statement forgot to fill in additions and/or withdrawals. Typically, coin rolls are put in the cash register at the beginning of the day for change. So don't forget to fill this in under Added to cash. The same applies to any withdrawals, for example, groceries that were paid for in cash during the day. These should be filled in under Paid from cash.

If that is not the case either, but you still have a cash discrepancy, always have the employee make a Note at the bottom of the cash statement. In this, he can explain why he thinks caused the cash discrepancy. This way, you can always easily find it later on.