You have counted your days or have confirmed them in the Kassatella but have noticed that the information entered is incorrect?
No need to worry about this since we now offer an option for you to reopen your days, once they have been counted and even confirmed by the Owner or Administrator.

You can reopen multiple days from the balance book or each individually, for which you believe that has been counted wrong, for single or several cash registers linked to your Kassatella account.

In order to reopen your counted or confirmed day, go to Balancebook, locate the date which you want to reopen and click on the additional options next to that date, then choose Reopen.

Important note: only Managers and Owner of the account can reopen counted/confirmed days. If you have an Employee permission, you will not be able to perform this, once you have finished with counting your day.